Car Glass decreases litigation by digitalising customer files

We have between 90 to 95% of documents automatically identified and about 90% that are automatically indexed

+63%
Productivity gains
1week
faster to receive payments
10%
reduction istorage costs
Autoglass Customer file Automation
 

Offer a seamless customer journey

Automated, reliable and secured customer files via an intuitive user experience

  • Simplify document collection 
    Hassle-free, build your customer files quickly! Simply create your processes, collect the required customer documents through an automated, intelligent and ergonomic portal.
  • Speed up the processing of your files 
    Increase your acquisition rate by automating all subscription processes and focus only on support and decision-making. Let your team concentrate on customer relations.
  • Concentrate on developing your offers 
    It is essential to create and distribute new offers and services quickly, periodically and without delay. Our solution gives you full autonomy when it comes to setting up your entire customer files (required documents, fraud controls, email and text notifications, etc...)
  • Guarantee maximum compliance 
    With an increasing number of regulatory and administrative obligations, your business must be able to check, track and report every operations. Thanks to our solution, all the checks associated with documents are automated, and logged in reports to participate in an audit trail.
  • Equip yourself against fraud 
    It has never been so easy for fraudsters to modify a document. Protect your customer case processes by monitoring every document and act at the earliest to avoid more expensive procedures.
Simplify document collection

Hassle-free, build your customer files quickly! Simply create your processes, collect the required customer documents through an automated, intelligent and ergonomic portal.

Speed up the processing of your files

Increase your acquisition rate by automating all subscription processes and focus only on support and decision-making. Let your team concentrate on customer relations.

Concentrate on developing your offers

It is essential to create and distribute new offers and services quickly, periodically and without delay. Our solution gives you full autonomy when it comes to setting up your entire customer files (required documents, fraud controls, email and text notifications, etc...)

Guarantee maximum compliance

With an increasing number of regulatory and administrative obligations, your business must be able to check, track and report every operations. Thanks to our solution, all the checks associated with documents are automated, and logged in reports to participate in an audit trail.

Equip yourself against fraud

It has never been so easy for fraudsters to modify a document. Protect your customer case processes by monitoring every document and act at the earliest to avoid more expensive procedures.

Your operating processes reflect on your customer satisfaction

Connect front-office and back-office to enhance your performance and improve your customer experience

 
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Discover in 3 min how to:

  • Support users in creating their customer files
  • Release your teams from time-consuming tasks (input, validation, reminders) and focus on your customer relationship
  • Reduce your fraud and non-compliance risks

Streamline for Business

The case processing solution that gets your customers involved

Streamline for Business speeds up and increases the reliability of case processing, from interactive filing of documents to completeness and compliance. It guarantees the best customer experience with the easiest and fastest implementation.

Unique collection experience
Unique collection experience

Unique collection experience

Your customers are guided through their journey in real-time and benefit from a seamless multi-device experience
Maximum automation
Automatisation

Maximum automation

A set of intelligent, ready-to-use processes for automating collections, document checks and email and SMS notifications
Easy and fast implementation
Easy and fast implementation

Easy and fast implementation

A configuration that suits businesses with an easy integration into your existing system
Mockups dépot de pièce SLFB Anglais
 

What about you, which type of files do you want to process?

Here are some of the most common usage scenarios...

Customer case processing
SUBSCRIPTION
SUBSCRIPTION
Increase your acquisition rate via a customized and automated journey
ACCOUNT OPENING
ACCOUNT OPENING
Facilitate accounts creation and guarantee your compliance checks
GRANTING CREDIT
GRANTING CREDIT
Have reliable data rapidly available to make the right decision
LOSS MANAGEMENT
LOSS MANAGEMENT
Guarantee a fast response based on a quick file collection
ONLINE CONTRACTING
ONLINE CONTRACTING
Close your contracts quickly with guaranteed case file compliance
COMPLAINTS MANAGEMENT
CLAIMS MANAGEMENT
Absorb the growing volume of requests and maintain your SLAs
marguerite-relation-clients

Committed to deliver the best performance

30 years of experience in the field of Intelligent Document Processing and business process automation to ensure your success.

Technologies

Technologies

A unique combination of OCR, AI and expert systems technologies

Business Expertise

Business Expertise

Over a 1000 digitalisation projects with 650+ customers

Support

Support

Fast, easy implementation with our innovative Quickstart method

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