Are we on the verge of seeing a widespread use of supplier portals in public and private organisations?
According to the 6th Digitalisation-Finance Barometer published in autumn 2014 by the APDC, DFCG, ITESOFT, Mazars, Fujitsu, Les Echos and Option Finance, 19% of respondents stated they had a portal requirement project (and 18% indicated that they already had a solution). 1 organisation out of 3 had already taken the step or they were preparing to do so.
Dealing with different tasks for different supplier relationships can be time consuming, this is one of the major challenges. In every organisation there will be numerous time consuming activities, here are some examples:
- Responding to requests and reminders from suppliers about the tracking of their invoices
- Managing disputes with suppliers
- Taking into account requests for modification of supplier details
- Giving supplier access to a portal including communication and tracking of their invoices, entering invoices online and filing documents etc.
The benefits of a supplier portal can be substantial. As up to 30% of time can be saved by reducing the time spent chasing or responding to supplier requests (by phone, e-mail etc.)
It is now possible, subject to the implementation of this ‘reliable audit trail’, to simply exchange unsigned paper and electronic invoices (simple EDI and PDF formats). Supplier portals for filing invoices in electronic format have lots of benefits too, such as:
- Removes paper-based invoice exchanges
- Contributes to the improvement of traceability (documents, actions and messages exchanged in the portal)
- Improved relationship with your suppliers
Improving supplier relationships are often one of the effects of the implementation of a supplier portal.
Keeping your suppliers happy is key in order to build a strong supplier/client relationships. Using a supplier portal they will have visibility on the progress of their invoices. Suppliers will also benefit from a reduction in postage costs via electonic exchanges on the platform.
Suppliers now have a new channel of communication with their customers to exchange in case of any additional information (filing or messages, notifications, chats etc.)
The implementation of a supplier portal will therefore make it possible to respond to many challenges quickly, but what are the primary motivations of an organisation today? What about the current and future practices? Are there still gaps in your organisation for better business processes? What’s the criteria for choosing a supplier portal?
To answer these questions, ITESOFT | W4 are carrying out a questionnaire which is accessible online until 20/01/2017.
Participate now and receive the results of the survey!